6 Years of Seamless
Engineering Excellence
Managing a complex Shopify Plus ecosystem for over half a decade, orchestrating 40+ integrations and custom-building high-performance brand experiences.
Partnership
6 Years
App Ecosystem
40+ Managed
Availability
24/7 Peak
engineering The Challenge: Scaling Shopify Plus
Union Hand-Roasted Coffee isn't just a store; it's a massive Shopify Plus operation. Our 6-year retainer role involved taking complete technical ownership of their digital presence, ensuring that a dense web of 40+ specialized apps functioned in perfect harmony.
Core Ecosystem Management:
Beyond Templates: Eliminating Bloat
To achieve the premium brand vision Union required, we systematically replaced generic WYSIWYG page builders that were limiting design flexibility and slowing down performance.
Replaced Page Builders
We traded generic "drag-and-drop" code for bespoke, lightweight Liquid and Javascript architecture.
The Result: Custom Timeline
Developed a high-fidelity, interactive "History & Timeline" page that was impossible to build with standard apps.
VIEW LIVE PAGE open_in_newsupport_agent 24/7 Stewardship & Holiday Rush
Our role as the technical atelier extended far beyond writing code. We served as the Technical Liaison for the brand, managing the entire backend landscape so the Union team could focus on coffee.
Vendor Liaison
Managing Shopify Plus support and 3rd party app vendors to resolve deep integration glitches.
Technical SEO
Constant structural maintenance to ensure high-velocity pages maintained search dominance.
Security & Patching
Ongoing audits of the 40+ app permissions and theme security protocols.
ac_unit The "Christmas Watch"
While the rest of the industry went on holiday, Ramnati remained active. During the critical Christmas and New Year rush, we handled hourly offer updates, monitored server health, and resolved real-time checkout glitches to ensure zero downtime during Union's most profitable window.
Enterprise-Grade Retainers
Looking for a technical partner who doesn't clock out when the rush begins? Let's discuss a long-term engineering partnership.