Case Study: Shopify Plus

6 Years of Seamless Engineering Excellence

Union Hand-Roasted Coffee Logo

Managing a complex Shopify Plus ecosystem for over half a decade, orchestrating 40+ integrations and custom-building high-performance brand experiences.

Partnership

6 Years

App Ecosystem

40+ Managed

Availability

24/7 Peak

engineering The Challenge: Scaling Shopify Plus

Union Hand-Roasted Coffee isn't just a store; it's a massive Shopify Plus operation. Our 6-year retainer role involved taking complete technical ownership of their digital presence, ensuring that a dense web of 40+ specialized apps functioned in perfect harmony.

Core Ecosystem Management:

ERP Integration Subscription Logic Loyalty Systems Logistics APIs Wholesale Plus
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Beyond Templates: Eliminating Bloat

To achieve the premium brand vision Union required, we systematically replaced generic WYSIWYG page builders that were limiting design flexibility and slowing down performance.

Replaced Page Builders

PAGEFLY SHOGUN GEMPAGES

We traded generic "drag-and-drop" code for bespoke, lightweight Liquid and Javascript architecture.

The Result: Custom Timeline

Developed a high-fidelity, interactive "History & Timeline" page that was impossible to build with standard apps.

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support_agent 24/7 Stewardship & Holiday Rush

Our role as the technical atelier extended far beyond writing code. We served as the Technical Liaison for the brand, managing the entire backend landscape so the Union team could focus on coffee.

Vendor Liaison

Managing Shopify Plus support and 3rd party app vendors to resolve deep integration glitches.

Technical SEO

Constant structural maintenance to ensure high-velocity pages maintained search dominance.

Security & Patching

Ongoing audits of the 40+ app permissions and theme security protocols.

ac_unit The "Christmas Watch"

While the rest of the industry went on holiday, Ramnati remained active. During the critical Christmas and New Year rush, we handled hourly offer updates, monitored server health, and resolved real-time checkout glitches to ensure zero downtime during Union's most profitable window.

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Enterprise-Grade Retainers

Looking for a technical partner who doesn't clock out when the rush begins? Let's discuss a long-term engineering partnership.